Legal
Data deletion
For data Swishiy received from Meta (Facebook and Instagram) through Creative Intelligence. The privacy policy lists what that data is and how it is used.
Three ways to have it deleted
- In Creative Intelligence. An owner of the workspace opens Settings, Data sources, and chooses Delete data from Meta. Swishiy disconnects from Meta and deletes the data at once.
- In Meta. Removing Swishiy under Business Settings, Integrations, Connected apps ends its access. Meta notifies Swishiy, which deletes the access token straight away and, when Meta sends a deletion request, the data that came from Meta. Meta then shows a confirmation code, which this page checks below.
- By email. A request to hello@swishiy.com naming the business and its ad account is answered within 30 days, usually much sooner.
What is deleted, and what stays
Deleted: the access token; the synced ads with their daily performance; the ad account's totals and attribution settings; creatives that came from Meta, with their stored pictures and tags; summaries worded from those figures; and Swishiy's record of the paused ads it created. Those ads stay in the ad account, where the business manages them.
Kept, because the business made them in Creative Intelligence: Studio drafts, uploaded and AI-made creatives, the brand kit, recommendations and saved reports. A workspace owner can delete those too, or ask us to.